Thank you for shopping with Delongghi. We are committed to delivering your order accurately, in good condition, and on time.
Where We Ship
We currently ship to all 50 United States, including Alaska and Hawaii, as well as US territories with a valid US address. At this time, we do not ship internationally or to PO boxes.
Processing Time
Orders are processed Monday through Friday, excluding federal holidays. Once your order is placed, please allow 1–2 business days for us to carefully pick, pack, and hand it over to our shipping partner. You will receive an email confirmation with tracking details as soon as your package is on its way.
Shipping Methods & Delivery Time
We offer complimentary standard shipping on every order. After processing, delivery typically takes 3–5 business days within the contiguous United States. Orders to Alaska, Hawaii, and other non-contiguous areas may take a few additional days.
We work with reliable national carriers — including USPS, UPS, and FedEx — to deliver your items. The carrier for your specific order will be selected at our discretion based on package size, destination, and the fastest available route.
Order Tracking
A tracking number will be emailed to you once the shipment is created. Please follow the link provided or visit the carrier’s website directly to monitor your package’s journey. If you experience any unexpected delays, contact us immediately and we will investigate on your behalf.
Risk of Loss
All products purchased from delongghi.it.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Need Help?
For any questions about your shipment, reach out to our support team at info@delongghi.it.com or call +1 (405) 642-6689 during business hours.